Terms of service

TERMS & CONDITIONS

These Terms & Conditions govern your use of the FORGIVN WARRIOR website and your purchase and use of products, services and digital content made available through our website.

By accessing our website, creating an account, subscribing to our communications or purchasing from FORGIVN WARRIOR, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. ABOUT FORGIVN WARRIOR

FORGIVN WARRIOR is a faith-centred brand providing content, resources, music, digital products, physical products and other materials designed to encourage faith, hope, discipline and perseverance.

Throughout these Terms, “FORGIVN WARRIOR”, “we”, “us” and “our” refer to the business operating the FORGIVN WARRIOR online store. “Our website” includes the FORGIVN WARRIOR website and online store operated using Shopify.

2. ELIGIBILITY AND USE OF OUR WEBSITE

You may use our website only for lawful purposes. You must not use the website:

For fraudulent, unlawful or malicious purposes.
To interfere with the security or operation of the website.
To distribute viruses, malware or other harmful material.
To attempt to gain unauthorised access to our systems or accounts.
To copy, reproduce or commercially exploit our content without permission.
In any manner that infringes the rights of FORGIVN WARRIOR or another person.

We may restrict or terminate access to our website where we reasonably believe these Terms have been breached.

3. PRODUCTS AND SERVICES

We may offer physical products, digital products, resources, music and other products or services through our website. We aim to describe and display our products as accurately as reasonably possible.

However, colours and appearance may vary depending on your device, screen settings, manufacturing processes or other factors outside our reasonable control.

Product availability, specifications, designs and pricing may change from time to time. We may discontinue or modify products or services at our discretion, subject to existing orders and applicable law.

4. ORDERS

Submitting an order does not necessarily mean that we have accepted it. After an order is placed, you may receive an electronic acknowledgement or confirmation.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

A product is unavailable.
Pricing or product information contains a genuine error.
Payment cannot be authorised.
We reasonably suspect fraudulent or unauthorised activity.
We cannot fulfil or deliver the order as represented.

If we cancel an order after payment has been received, we will provide an appropriate refund for the cancelled portion.

5. PRICES AND PAYMENT

Prices are displayed in the currency indicated on our website. Taxes, shipping costs or other applicable charges will be displayed where required during the checkout process. You agree to provide current, complete and accurate billing and payment information when making a purchase.

Payment processing may be provided by Shopify and/or third-party payment providers. Their separate terms and privacy practices may also apply.

6. SHIPPING AND DELIVERY

Shipping availability, estimated delivery periods, charges and other delivery information will be provided through our website or during checkout where applicable.

Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise. Delays may occur due to carriers, customs, weather, peak periods or circumstances outside our reasonable control. Your statutory rights remain unaffected.

Please refer to our Shipping Policy for further information.

7. RETURNS AND REFUNDS

Returns, exchanges and refunds are handled in accordance with our Refund & Returns Policy and applicable consumer law.

Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, restricted or modified.

8. DIGITAL PRODUCTS AND DOWNLOADS

FORGIVN WARRIOR may offer downloadable or otherwise digitally delivered products, including guides, journals, systems, challenges, prayer resources, templates, artwork and other digital materials.

Unless expressly stated otherwise, purchasing a digital product grants you a limited, personal, non-exclusive and non-transferable licence to use that product for your own personal purposes.

You must not, without our prior written permission, reproduce, resell, redistribute, share or commercially exploit our digital products, except as permitted by applicable law or an expressly stated product licence.

Please review the product description for delivery details and any access requirements before purchasing. If you experience difficulty accessing a purchase, contact us with your order number so we can assist. Digital-product refunds are addressed in our Refund & Returns Policy, subject to your statutory rights.

9. FAITH-BASED CONTENT

Our faith-based content is provided for inspiration, encouragement and general information. It is not a substitute for professional medical, mental-health, legal or financial advice. Our prayer-request service is not an emergency or crisis support service. If you are in immediate danger, contact your local emergency services.

10. INTELLECTUAL PROPERTY

Unless stated otherwise, our branding and original website content are owned by or licensed to FORGIVN WARRIOR. You must not reproduce or commercially exploit them without permission, except where permitted by law.

11. PRIVACY

Our Privacy Policy explains how personal information is collected, used and disclosed when you interact with our store.

12. THIRD-PARTY LINKS

Our website may link to third-party websites or services. We do not control those websites or their content. Review their terms and privacy practices before using them.

13. CONSUMER RIGHTS

Nothing in these Terms excludes or limits guarantees, rights or remedies available under the Australian Consumer Law or other applicable law that cannot lawfully be excluded or limited.

14. CHANGES TO THESE TERMS

We may update these Terms by publishing revised wording on our website. Changes will not retrospectively remove your rights in relation to an existing order. Please review the Terms before placing a new order.