Shipping policy
SHIPPING POLICY
Thank you for supporting FORGIVN WARRIOR. This policy explains how physical orders are processed and delivered. Digital products are delivered electronically and are not subject to physical shipping charges.
ORDER PROCESSING
Orders are processed after successful payment. Processing times vary depending on the product, stock availability, production requirements and fulfilment location. Some products are made to order.
Processing and production time are separate from shipping/transit time. Where available, estimates will be provided on the product page or during checkout. Orders placed on weekends or public holidays may begin processing on the next applicable business day.
SHIPPING WITHIN AUSTRALIA
We ship eligible physical products within Australia. Available shipping methods and charges are displayed at checkout based on your products and delivery location. Please review the final shipping total before paying.
Any delivery estimates provided are a guide, not a guaranteed arrival date unless expressly stated otherwise.
INTERNATIONAL SHIPPING
International availability varies by product and destination. Where available, eligible shipping options and charges are displayed at checkout.
International orders may incur customs duties, import taxes or other destination-country charges. Unless included at checkout, expressly stated otherwise or required by law, these charges are the customer's responsibility. Customs processing may affect delivery times.
SEPARATE DELIVERIES
Products fulfilled from different locations may arrive in separate parcels and at different times. Shipping charges depend on the items in your cart and their applicable shipping arrangements; the total will be shown at checkout.
DELIVERY DETAILS
Please check that your delivery address and contact details are complete and correct before placing your order. If you notice an error, contact us promptly. We cannot guarantee an address change once production or dispatch has begun. Any proposed redelivery costs will be explained before you proceed, subject to your rights under applicable law.
DELAYS, MISSING OR DAMAGED PARCELS
Delivery can be affected by carrier delays, customs, weather, public holidays and peak periods. If your order is delayed, missing or arrives damaged, contact us with your order number and any relevant tracking information or photographs so we can investigate and help resolve the issue.
Please refer to our Refund & Returns Policy for faulty, damaged or incorrect products. Nothing in this policy limits your rights under the Australian Consumer Law or other applicable consumer law.
CONTACT
For shipping enquiries, email m.vanderveen08@gmail.com and include your order number.